customer service

Dreamhost gets customer service right

Dreamhost, the company which hosts this site, recently suffered some pretty major issues. A few of the files I host here got messed up, there was some downtime, etc… No big deal for me, since this site only gets about 1,000 visits a month, but pretty bad for folks running businesses at Dreamhost.

However, Dreamhost has done a great job dealing with this. They keep a blog letting you know what’s up with every server, and they’ve released a detailed accounting of what happened and how they’re resolving these problems and making sure they won’t happen again.

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